Known Issues

Ubermix Issues

Time Out of Sync

  • Solution: Set date/time manually in Ubermix then change settings back to Automatic.

Numlock On By Default

  • Solution: Press Fn + F11 to turn Numlock off

B117 Issues

Hinge Failure

  • Solution: Please send these systems to the District Office

BIOS USB Boot Doesn't Work

  • Solution: Switch "Boot Mode" to UEFI and disable "Secure Boot" in BIOS Settings.

Ubermix USB Boot Doesn't Work

  • Solution: Switch "Network Boot" to Enabled in BIOS Settings.

B118 Issues

Some Keys Don't Work

  • Solution: Remove the large tape square on the keyboard ribbon and replace with smaller pieces on keyboard connector and battery connector

Headphones Not Working

  • Solution: Perform a Factory Reset

Can't Update BIOS

  • Solution: Open the bottom case and unplug both the main battery and the small CMOS battery, wait 10 seconds, then reconnect them and refer to the Secure Boot issue below

Secure Boot Enabled

  • Solution: Follow the BIOS Update instructions, but when the screen shows the Secure Boot lock image, tap Enter to boot into the BIOS key

Broken Battery Posts

  • Solution: Tape the battery in place using two-sided tape

Speaker Malfunction

  • Solution: Update BIOS to 1.07AD and replace speakers

Automatically Shutting Down

  • Solution: Perform a Factory Reset

Repeated Secure Boot Fail

  • Solution: Install new 1.15LD BIOS