Welcome to the LVUSD Tech Self-Help Site

Here, you’ll find a collection of guides you can use for most basic tech troubleshooting.

While looking through this guide, if you think some information is missing and should be added, or some information is confusing, please fill out the Suggestion Form.

If any additional assistance is required, please see below for links to other helpful sites:

  • Web Help Desk - If you need further assistance, beyond what can be done using these guides, place a work order in our ticketing system, and your site technician will be out to assist you as soon as possible.
  • Google Apps Learning Site - To learn more about Google Apps for Education, see our Google Learning site for tips, tricks, and tutorials.
  • UMC Tech Guide- For more information on troubleshooting the Forward Learning student laptops, see our troubleshooting guide, also accessible through UMC2, our student laptop ticketing system.
  • Instructional Tech Coaches - The Instructional Tech Coaches site. Here you can find info on trainings and how to contact the Tech Coaches: Nancy, Karen, and Kelli.
  • CAASPP LVUSD Assessments Site - The District assessment site, with information about testing throughout the year, including CAASPP.
  • LVUSD LVUSD Main Site - The main District website has many useful links for staff, parents, and students.