Okidata Okidata

Basic Troubleshooting

  • Roller doesn’t catch paper: Check the paper path, and ensure the plastic guide is underneath the main paper tray. Also, try tapping the top of the paper as it falls onto the roller to help force the paper through. In addition, you can try turning on Quiet Mode by pushing the Quiet button on the front of the machine.

Acrobat Settings for Printing

  • “Printer” should be the OKIData printer
  • Under “Comments & Forms”, it must say “Form fields only”
  • Under “Page Sizing & Handling”, “Actual Size” must be
    selected
  • Please see image for example:
_images/image_0.png

Installing an OkiData Dot-Matrix Printer

Mac OSX

  1. Follow the OSX Basic Printing instructions up to the point where you are asked for a network address.
  2. Enter the hostname of the OkiData printer you wish to add, and under “Use:” make sure to click “Select Software” and choose the driver: “Oki 24-pin Series”.

Windows 7

  1. Follow the Windows 7 Basic Printing instructions up to the point where you are asked for a network address.
  2. Enter the hostname of the OkiData printer you wish to add, and for the driver selection, make sure to choose “OkiData ML490”.

Windows 10

  1. Follow the Windows 10 Basic Printing instructions up to the point where you are asked for a network address.
  2. Enter the hostname of the OkiData printer you wish to add, and for the driver selection, make sure to choose “OkiData ML490”.