Basic Printing

  1. From the Apple Menu, choose System Preferences -> Print and Fax (or Print & Scan)

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  2. Underneath the list of available printers already on your Mac, click on the plus sign to add another printer.

  3. On the top menu bar of this next window, make sure that “IP” is selected, and that under protocol is says “HP Jetdirect - Socket”.

    1. On the “Address” line type in the hostname of the printer you wish to add (usually found on a label adhered to the front of the printer):

  4. After several seconds a message should appear under the IP address you just added saying that it is a “Valid and complete host name or address.” and the proper driver for the printer should appear next to the “Use:” line.

    1. (If it says Generic Driver, click on the dropdown menu and select “Select Software”. In the window that pops up, type the model name of your printer and select it from the list of available drivers. If you cannot find your printer model, place a work order.)

    2. At this point is a good idea to give the printer an intuitive name that you will be able to recognize later.

    3. Click Add. (If the setup takes more than a few seconds, select “Configure”, then “OK” to manually complete installation.)

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  5. The printer you added will show up in your list of available printers.

    1. At this window you can use the minus button to remove a printer, and edit the default printer from the “Default Printer” pick list, or by right-clicking on the printer of choice and selecting “Set default printer”.


Ricoh Printing

Ricoh Install PKG

  1. Find this package, and double-click it:

  2. The following window *may* pop up:

    1. If so, open *System Preferences* and navigate to “Security & Privacy”, and click on “Open Anyway” towards the bottom:

  3. You will get the following pop-up. Simply click on “Open”:

  4. Once open, follow the steps on the screen:

  5. Click “Continue”, and this will appear:

  6. Click “Install” and enter your computer login information when prompted:

  7. The Ricoh printer drivers will now install:

  8. When the installation finishes, open System Preferences and navigate to Printers & Scanners, and check to make sure the Ricohs are listed.

  9. Now, in order to finalize the connection between your laptop and the Ricohs, double-click on either one of the Ricohs listed to open the Print Queue, and print a test page.

  10. The print will pause itself and state: “Holding for Authentication”. Click on the retry button on the right-hand side of the print job, and enter your LVUSD credentials when prompted. Make sure to check the “Remember in keychain” box so you don’t have to enter your credentials every time!

  11. Once the test print goes through, simply open the Print Queue for the other Ricoh and go through the same procedure to finalize your connection to the printer.

Hardware Resets


  1. Shut down your Mac.

  2. Locate the following keys on the keyboard: Command(⌘), Alt/Option, P, and R.

  3. Turn on your Mac while holding down the Command(⌘) + Alt/Option + P + R keys.

  4. Hold these keys until the computer restarts and you hear the startup sound for a second time.

  5. Release the keys and allow the computer to boot normally.

SMC Reset

  1. Shut down your Mac.

  2. Locate the following keys on the keyboard: Shift, Control, and Alt/Option.

  3. Turn on your Mac while holding down the Shift + Control + Alt/Option keys.

  4. Hold these keys until the computer restarts. (On a Macbook Pro, you will see the white LED flash on the front of the laptop. Macbook Airs have no indicator.)

Projector Resolution Fix

When connecting your Macbook laptop to a projector, your laptop screen may change resolution to match the projector’s hardware, however this may not always result in a very usable laptop display. Below are instructions on changing the resolution to something more manageable.

  1. Click on the Apple() symbol and open “System Preferences”.

  2. Find and select the “Displays” option.

  3. You should see two windows - one for the “Built-in Display” and one for the projector.

    1. In the “Built-in Display” window, next to “Resolution”, select “Scaled” and choose “1280 x 800”.

  4. Your resolution should now be more manageable, and ready for use when projecting.

iCloud / iMessage Tutorials

Summary: This guide shows you how to remove iCloud and/or iMessage Syncing between your personal devices and your Las Virgenes issued Macintosh Laptop.

Background: Many staff use the iCloud and IMessage sync features with their personal devices and their Las Virgenes issued Macintosh Laptop. While this may help provide you a unified experience, you may be unaware of potential issues.

When you use iCloud sync, it will can copy the following to ALL of your devices:

  • Browser History

  • Documents

  • Photos

  • Saved passwords

  • Calendars

  • Contacts

  • SMS/iMessages

Should someone visit, send, or add inappropriate content to one of your personal devices, that content will automatically add to your Las Virgenes issued Macintosh Laptop. Depending on the nature of the content added, it can be a violation of staff policy.

As always, please use your professional judgement. Below are instructions on how to sign-out of your iCloud and your iMessage accounts on your Las Virgenes issued Macintosh Laptop.

How to Sign Out of iCloud


Click image for Video Tutorial

  1. Click the Apple icon in the upper left corner of your screen and click on System Preferences

  2. Click on the iCloud icon

  3. Uncheck all of the services listed. You have to scroll down to uncheck every option.

  4. After un-checking the options, click on the Sign Out button on the left


How to Sign Out of iMessage


Click image for Video Tutorial

  1. Click to open Messages application

  2. In the top menu bar, select Messages and click on Preferences

  3. Click on Accounts

  4. Select your iMessage Account in the left menu bar, and click on Sign Out