Summary: The new Macbook Air laptops with the M1 processor require Rosetta to run certain applications, including the Jamf/Munki automation tools we use to deploy applications and scripts to Mac systems. Please follow the below instructions (also in GIF form) to ensure Rosetta is installed.
Alternatively, if you're feeling tech-savvy, you can run the following command in a Terminal window to install Rosetta:
/usr/sbin/softwareupdate --install-rosetta --agree-to-license
Summary: I have been made aware of a Microsoft Office update issue going on after applying a new MacOS update. There is an installer that can be used to install the latest working version of Office 2019 on MacOS computers. The download link is provided at the bottom of this article
A few notes:
Please do not install any Office 365 software
Office 2019 updates use the Microsoft Updater, a utility that comes with the Office 2019 install
It should prompt automatically when updates become available, but they can be checked for manually by opening Microsoft Updater
If you are running MacOS 10.9-10.13, please visit the App Store to download the upgrade to the latest version of MacOS
Office 2019 Download Link: Google Drive Download Link
Installation: To install, simply download the file and double-click it. Follow the prompts on your screen until the installation completes (it will take a few minutes). After the installation is complete, you should find the array of Office apps in your Applications folder.
For further technical troubleshooting and assistance, please email email@example.com with any specific questions.
When connecting your Macbook laptop to a projector, your laptop screen may change resolution to match the projector's hardware, however this may not always result in a very usable laptop display. Below are instructions on changing the resolution to something more manageable.
You should see two windows - one for the "Built-in Display" and one for the projector.
a. In the "Built-in Display" window, next to "Resolution", select "Scaled" and choose "1280 x 800".
Open System Preferences, and navigate to Display Settings:
Check the box labelled "Mirror Displays". Here is what it looks like before:
And here is what it looks like after:
Disable Keyboard Shortcuts
a. Navigate to Keyboard
b. Navigate to the "Shortcuts" tab
c. Uncheck all options under Mission Control
d. Uncheck all options under Screenshots
Disable Mission Control
a. Navigate to Mission Control
b. Uncheck all settings and set shortcuts to "-"
a. Navigate to Siri
b. Uncheck "Enable Ask Siri"
Summary: This guide shows you how to remove iCloud and/or iMessage Syncing between your personal devices and your Las Virgenes issued Macintosh Laptop.
Background: Many staff use the iCloud and IMessage sync features with their personal devices and their Las Virgenes issued Macintosh Laptop. While this may help provide you a unified experience, you may be unaware of potential issues.
When you use iCloud sync, it will can copy the following to ALL of your devices:
Should someone visit, send, or add inappropriate content to one of your personal devices, that content will automatically add to your Las Virgenes issued Macintosh Laptop. Depending on the nature of the content added, it can be a violation of staff policy.
As always, please use your professional judgement. Below are instructions on how to sign-out of your iCloud and your iMessage accounts on your Las Virgenes issued Macintosh Laptop.
Click the Apple icon in the upper left corner of your screen and click on System Preferences
Click on the iCloud icon
Uncheck all of the services listed. You have to scroll down to uncheck every option.
After un-checking the options, click on the Sign Out button on the left
Click to open Messages application
In the top menu bar, select Messages and click on Preferences
Click on Accounts
Select your iMessage Account in the left menu bar, and click on Sign Out